11 tips for a great
work review
It's never too early to start earning a superior
performance review. When you set goals and take steps to meet initiatives, you
have a better chance of driving your own career. If you want a stellar
performance review next year, start thinking about how you can make a positive
impact at work. In his book, Better than Average: Excelling in a Mediocre
World, Todd Brockdorf offers 11 suggestions (because 10 is average) for making
an impression: By Miriam Salpeter
It's never too early to start earning a superior
performance review. When you set goals and take steps to meet initiatives, you
have a better chance of driving your own career. If you want a stellar
performance review next year, start thinking about how you can make a positive
impact at work. In his book, Better than Average: Excelling in a Mediocre
World, Todd Brockdorf offers 11 suggestions (because 10 is average) for making
an impression: By Miriam Salpeter
1. Understand expectations
and exceed them. Always make a point to ask clarifying questions to be sure you
understand the task at hand--and then over-deliver. "Know when the work
product is expected so that you can properly prioritize your tasks," says
Brockdorf. "If your boss asks you to complete your monthly report by the
close of business on the first Friday of the month, send it on Thursday."
When you provide something unexpected, you will leave a positive and lasting
impression.
2. Make small miracles
happen. "Become known as a trusted resource who can save the project. Pull
off the end-of-the-month sale that puts the team above quota. Find the cash in
the budget to make payroll," Brockdorf notes. If you can overachieve,
you'll stand out from the crowd and become the go-to leader when the going gets
tough.
3. Demonstrate leadership.
Leadership is more than just a title. According to Brockdorf, "Leadership
is about taking responsibility. Responsibility for your actions, your
in-actions, and most importantly, your faults." How can you be an effective
leader? Organize projects, start initiatives, and suggest improvements. When
you take responsibility for your area, it makes a difference to the people
within the organization who make decisions about your career path.
4. Network up, down, and
across. Become "that guy" who seems connected to everyone in the
organization. While you don't need to know the answer to every question,
Brockdorf suggests: "Always know who can answer every question."
Start early--create relationships with people in collaborating departments so
when you are in a tight spot or need help, you will have a network of
colleagues willing, ready, and able to help you. You'll want to also maintain a
strong network outside your company, though you shouldn't underestimate how
important it is to have strong, in-organization ties.
5. Volunteer for challenging
projects. Who doesn't want to work with the colleague who can get anything
done, and who isn't afraid to step up to the plate when the going gets tough?
Stand out from the crowd by being the hero. Brockdorf explains: "If you
are willing to accept projects that are not guaranteed to succeed and can turn
those opportunities into wins, you will be revered by your peers and
superiors." One thing to keep in mind: Be sure to seek out tasks that play
to your strengths, so you'll have a better chance to hit it out of the park.
6. Work where you're needed,
not where you're deserved. We all deserve to work with the top performers, the
best teams, and the most successful projects. "However, that's not where
you are needed," according to Brockdorf. "You are more valuable
working on struggling products, with the challenging employees who show great
promise, and improving the inefficient processes." Think about where you
can make a significant difference and move quickly.
7. Be known for something. Everyone loves
someone who is always reliable. You might be the guy who knows how to sooth an
irate customer. You could be the woman who can always close an important deal.
Or you could simply be known as the person who can usually fix the jammed
copier. (Who wants to let that guy leave?) "Be an expert in something. It
demonstrates your value to the office, team, and company. When they think
you're more valuable, you're no longer a number," Brockdorf says
8. Be present. When your
co-workers stop by your cube or your staff walks into your office, give them
your full attention. Everyone loves a listener. If you pocket your iPhone,
ignore incoming email, and always focus your attention on the people with you,
it leaves a favorable impression, if only by comparison to the majority of the
workforce. "If it is not a good time, politely send them away with a
recommended time to return. When you are present with your co-workers and
staff, your opinion, guidance, and wisdom will be more valued," Brockdorf
says.
9. Turn boring time into
productive time. Maybe you have to transpose numbers into a spreadsheet.
Perhaps you need to package and ship the latest direct marketing mailing. Do
what you can to turn that tedious chore into a learning opportunity. How?
Brockdorf says: "Listen to the latest business bestselling audiobook. Take
some mandatory Web-based video training. Listen to an educational podcast. Feed
your brain to make the mindless task more productive."
10. Do error-free work. No one likes to redo
anything. It wastes time, money, and energy. Become the person everyone knows
will get it right the first time. How can you become that colleague? If you
don't know the proper way to do something, be confident enough to ask. Brockdorf
notes: "I would rather have someone ask me a few questions up front than
have to correct the errors later." Mistakes happen, but if you are known
to cause work errors, you'll begin to stand out for all the wrong reasons.
11. Keep candy at your desk,
preferably chocolate. This one may not have a direct impact on your performance
review, but it will help you build good rapport. You will become the most
popular person in the office, and Brockdorf says, "Expect a crowd around 3
p.m."
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